Retail and Consumer Goods
PPI has extensive expertise in business process improvement for the retail and consumer goods industries. PPI uses proven methodologies and best practices to assist clients to address challenges around operational efficiency and cost reductions, re-engineering outdated processes, and aligning IT with end-user needs. PPI's focused approach increases project effectiveness and ROI in both small-scale and enterprise-wide projects, producing practical solutions that are guaranteed to improve client operations.
Consumer Goods and Retail companies must adjust to a world that is constantly shifting on multiple levels. Companies must continually differentiate themselves to capture and retain brand loyalty, Constant shifts in international political environments creates longer supply chains as countries who used to be low-cost sources of supply now become demanding consumers in their own right. Finally environmental and regulatory issues are increasingly important to both consumers and corporations. Areas in which PPI has experience helping our retail and consumer goods clients improve their operational effectiveness include:
- Customer care
- Customer portal design and development
- Customer relationship management
- Demand-driven operations
- Distribution, fulfillment and logistics management
- Manufacturing sequencing, execution
- Process and inventory management
- Production planning and execution
- Sales and marketing planning
- Sales force effectiveness and automation
- Sourcing and procurement
- Supply and demand planning
- Trade promotion management